Private Transfer between Cancun Airport and Playa del Carmen

Overview

This private transport service handles your travel between Cancun Airport and Playa del Carmen. You will travel in an air-conditioned vehicle equipped with WiFi and Bluetooth connectivity, without sharing the journey with passengers outside your booking. Three options are available depending on your needs: a one-way trip from the airport to Playa del Carmen, a one-way trip from Playa del Carmen to the airport (including bottled water), or a round-trip option. Flight tracking is included to ensure punctual pick-up. Upon arrival, a driver or staff member will be waiting for you with a personalised sign to take you directly to your hotel. The service provides a fast and secure transfer to facilitate the start or end of your stay.

Activity itinerary

Transportation is from Cancun Airport to hotels in Playa del Carmen (ROUNDTRIP). IMPORTANT TO PROVIDE YOU WITH THE BEST EXPERIENCE AND QUALITY OF SERVICE FOLLOW THE STEPS BELOW AND STAY IN TOUCH WITH US VIA WHATSAP (WE RECOMMEND YOU CAN CONNECT TO THE AIRPORT WIFI SO YOU CAN HAVE CONTACT WITH US) First Arrival at CANCUN AIRPORT - HOTEL: Once you have collected your luggage you must go to the departure gate or platform area of the terminal. - You will be able to identify our Welcome staff or driver because it displays a sign of the traveler's name. - To validate your transfer, our staff will request your digital booking confirmation or identification. If for any reason, you have any inconvenience in locating our Welcome staff, please locate yourself at any of the following meeting points located at the airport arrival terminals that correspond to your flight. - Terminal 2 Domestic Arrivals "Welcome Bar". - Terminal 2 International Arrivals "Welcome Bar". Terminal 3 at Margaretville Bar. Terminal 4 in "Welcome Bar". In the case of delayed flights, a maximum waiting time of 60 minutes is allowed from the original flight schedule. If your arrival is delayed longer than this time, it will be considered a "no show", which means that you will not be able to access previously booked services. On the other hand, if you opt for the transfer from the hotel to Cancun Airport , please note that the maximum waiting time in the lobby is 05 minutes. This ensures fast and efficient management for all. To ensure that your transfer is successful, it is advisable to be aware of the instructions we will be sending you by our whathsapp contact and follow the established procedures. Remember that good planning and knowledge of waiting times can significantly improve your experience, allowing you to enjoy your vacation in the paradise destination of Cancun and La Riviera Maya without any setbacks.

Pickup

Pickup included.

Enjoy with us the best experience in private transfer service. When arriving at Cancun International Airport, it is essential to know the meeting points established to facilitate your travel experience. - Terminal 2 Domestic Arrivals "Welcome Bar". - Terminal 2 International Arrivals "Welcome Bar". Terminal 3 at Margaretville Bar. Terminal 4 in "Welcome Bar". A maximum waiting time of 60 minutes is allowed from the landing of the aircraft in the original flight schedule. In case we do not have contact (due to lack of communication by passengers, after the regulatory waiting time , we will proceed to the "NO SHOW" which means that you will not be able to access the services previously reserved. For delayed flights, we have a maximum tolerance time of 60 minutes from the original flight schedule. If your arrival is delayed for more than 60 minutes, it will be considered a "no show", meaning you will not be able to access the services previously reserved. The cancellation of the flight by the Airline will also be automatically considered as No show. On the other hand, if you opt for the transfer from the hotel to Cancun Airport , please note that the maximum waiting time in the lobby is 05 minutes. This ensures fast and efficient management for all. To ensure that your transfer is successful, it is advisable to be aware of the instructions we will be sending you by our whathsapp contact and follow the established procedures. Remember that good planning and knowledge of waiting times can significantly improve your experience, allowing you to enjoy your vacation in the paradise destination of Cancun and La Riviera Maya without any setbacks. It is important that you note: 1. - In case not when arriving at Cancun Airport and your phone has no network connection or no wifi, we recommend connecting to the airport wifi network so that we can have communication with you. 2. - You must have WhatsApp downloaded to your phone, it is the only means by which we will have communication with you.

How to use your ticket

To validate your reservation, our staff will request your confirmation and/or proof of digital reservation or identification.

Meeting and end point

What to know before you go

• Prams and pushchairs for babies and young children are accepted.
• Assistance animals are welcome.
• Public transport is available nearby.
• Special needs child seats are available.
• Suitable for all physical conditions.
• In case of flight delays, the maximum waiting time is 60 minutes, after which the booking is considered a no-show; notify the provider immediately via WhatsApp.
• For hotel-to-airport transfers, the driver waits a maximum of 5 minutes in the lobby before automatic cancellation; please arrive 5 minutes before the scheduled time.
• Inform the provider once you are in the boarding lounge that your flight is on time.
• Notify the provider upon arrival at Cancun Airport and while waiting for luggage to allow the vehicle to enter the traffic area.
• Check the correct exit gate to locate the vehicle or transport agency.
• Staff or the driver can be identified by the company logo and/or your name.
• Customer service is available via email and WhatsApp for any questions.
• Booking confirmation is immediate.

Travelers

Pricing per vehicle (up to 9 people).

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure date.

• Cancellations up to 1 day before are 100% refundable.
• No refund for cancellations made 0 days before departure.

Who is it for?

• Travellers seeking private, air-conditioned transport
• Families with young children (pushchairs and special seats available)
• People travelling with an assistance animal
• Groups of up to 9 passengers

What makes it different

• Private vehicle with WiFi and Bluetooth included
• Flight tracking and personalised greeting with a sign
• Flexibility with three options (one-way or round-trip)

Frequently asked questions

Reviews

Product code: 399434P5

Activity offered by OT COROSAN via Viator.