XENSES tickets with Transportation *Official Product*

Overview

Pack your swimsuit and get ready to have all your senses stimulated during this half day at Xenses Park. Take part in 15 different activities that challenge each of your senses in different ways. Enter the Way of Dwarfs and Giants to use your logic; visit the Xítrico Garden to awaken your senses of smell and taste. Spend five hours having fun by land, water, air, and underground. Your tour includes round-trip transport from Cancún, Riviera Maya and Playa del Carmen, entrance fees to the park, and use of amenities like locker rooms.

Activity itinerary

Set free your sensations at an incredible half day park that takes you through two paths of unique activities in more than 50 fantastic scenarios. Hearing, sight, smell, touch, taste and many others senses you are about to discover will show you that at Xenses, nothing is what it seems! Attractions and Activities: -Xensei, -Pinwheel, -Way of Dwarfs and Giants, -Xensatorium, a jurney using your senses -Underground Arteries Labrynth, -The Eden, -Xitric Garden, -The Heartbeat, -Twon-Picture This, -The Breather, -Slip, -Bird Flight, -The water slide, -The Mexican village facade a way of optical illusion. Natural Xpá: Two lazy rivers and walk-through sauna. -Riverlaxing, is a river in which you get a massage plus, the sight of the cave´ stalactites and the relax lighting as you move. -Sludgerie, the mud bath More: -"...The walk back from the end of the Xensatorium experience, you can pass by a bunch of cenotes and the way the light hit them is stunningly beautiful..."-

Pickup

Pickup included.

- We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. -In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city. - Let us know if you are not in need of transport. - We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property. - The guides will be dressed in red t-shirts with our logo on the back for easy identification. The guides will say the tour name out loud. - To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance. - If at the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us. - You must be 15 minutes early at the assigned location. The time shown on your ticket is not the time at which you will be picked up. - Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret. - Starting Oct 1, enjoy more time at the park with return options at 2:00 p.m. or 3:40 p.m.

How to use your ticket

- The time shown on your ticket is not the time at which you will be picked up. - The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. -In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city. - To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance. Phone: +52 998 881 9833 - Tours and days of operation are subject to availability and changes. - If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us. - Priority Access: It means that upon your pickup you must present your printed or digital voucher and photo ID to allow you to board the bus. On the bus you will obtain the bracelet for entering into the park skipping the ticket office line.

What to know before you go

• Wheelchair accessible
• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Transportation options are wheelchair accessible
• Suitable for all physical fitness levels
• Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
• It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
• Infants 0 to 4 years are Free of charge. Children mus be accompanied by an adult all the time.
• The Voucher schedule is informative. Tours and days of operation are subject to availability and changes.
• The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
• All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
• The name of the lead traveller on the voucher will redeem the purchase. Your safety comes first, so you can change the name on the ticket at any time by contacting Viator Customer Service.
• To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance
• Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
• In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
• This activity can accommodate a maximum of 15 travelers.
• You will receive confirmation immediately when you book.

Travelers

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• From 1 days before : 100% refunded
• From 0 days before : 0% refunded

Reviews

Product code: 6140P36

Activity offered by Grupo Xcaret via Viator.