Private round-trip transfer between Cancun Airport and Playa del Carmen

Overview

This service provides private transfers between Cancun International Airport and your accommodation (resort or condo) in Playa del Carmen. The journey takes place in air-conditioned, non-smoking, and well-maintained vehicles, with pick-up service included. Upon arrival, an agent will meet you at the ground transportation door after you have collected your luggage to lead you to your driver. The trip is direct, with no intermediate stops or sharing with other passengers. For the return, pick-up is directly from the lobby of your hotel or resort. Three vehicle options are available depending on your needs: a sedan for 1 to 2 passengers (with 2 large bags and 2 carry-ons), a private van for 1 to 7 passengers (with Wi-Fi available upon prior request), or a private minibus for up to 9 passengers (with one medium-sized suitcase per person).

Activity itinerary

Booking through Viator: Instant confirmation. Important: If you book through Viator by phone, make sure you receive the confirmation and that everything looks in order: Number of passengers, vehicle, type of service, date/time, flight information, pick up times. Make sure you provide your phone number so we can reach you if necessary. Arrival instructions: We will be monitoring your flight status and we will be adjusting accordingly. The pick up time for your arrival will depend on your flight status, customs process and baggage claim. Our team will be waiting for you as soon as you are ready to go. Our Airport team will have a sign with lead passenger's name. Meeting points: Cancún International Airport, Arrivals: Terminal 2 domestic: In front of the Welcome Bar (Ground transportation / taxi to hotel area) Terminal 2 international: In front of the Welcome Bar (Ground transportation / taxi to hotel area) Terminal 3: In front of Air Margaritaville at ground transportation area. Terminal 4: In front of the Welcome Bar at ground transportation area. When our team has made contact with you, our staff will take you to the driver who will be parked at the Official Airport Ground Transportation platforms. Need to reach us? Call, text, WhatsApp or use Viator message center. We will respond immediately.

Pickup

Pickup included.

Meet and Greet: Our team will greet you at Ground Transportation zone at Cancún International Airport. We will be monitoring your flight status and we'll adjust accordingly. Direct. Door to door. Private Transfers. Customer service available 24/7 (English and Spanish). Top quality service.

Meeting and end point

What to know before you go

• Assistance animals are accepted.
• Special needs child seats are available.
• Suitable for all physical conditions.
• Confirmation is immediate upon booking.

Travelers

Pricing per vehicle (up to 9 people).

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure date.

• Cancellations up to 1 day before departure are 100% refundable.
• No refund is possible on the day of departure.

Who is it for?

• Solo travellers or couples looking for a sedan
• Families or groups of up to 9 people
• Travellers wishing to avoid multiple shuttle stops

What makes it different

• Direct door-to-door private transfer without third-party passengers
• Personalised Meet & Greet service at the airport
• Choice of three vehicle types based on passenger and luggage numbers

Frequently asked questions

Reviews

Product code: 317104P4

Activity offered by Excellence Transfers via Viator.