Cirque du Soleil JOYÀ Show in Cancún

Overview

Cirque du Soleil's JOYÀ show takes place in Cancún and tells the story of a rebellious teenager in a mysterious jungle, within her grandfather's imaginary world. Inspired by ancient Mayan iconography, this production blends acrobatics, music, and storytelling. Several packages are available to tailor the experience. 'Show-Only' options offer different seating types (side tables, high stools, or central seats). Dining packages include a three-course dinner with live music and champagne, with a VIP version adding a welcome cocktail in a private lounge and unlimited champagne. For those seeking maximum comfort, the Elite experience offers privileged seating with an exceptional view and a welcome cocktail served in a collector's glass. Some packages also include a round-trip transfer service from most hotels in Cancún and Playa del Carmen, excluding Costa Mujeres and Tulum areas. The show lasts approximately 2 hours. Packages include theatre access and parking. Photos and the boutique are not included.

Itinerary

1. Cirque du Soleil JOYÀ

   JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show. Ticket Options: Show-Only, Includes a seat at a side table or a high stool seat. You can buy drinks or popcorn at out bar. Show, Premium Seats, Drinks, & Appetizers Experience. Includes 7 gourmet appetizers, half a bottle of champagne per person, and center seats. Show & Dinner Experience Includes a 3-course gourmet dinner, half a bottle of champagne per person, and seats near the stage VIP Show & Dinner Experience Includes priority access to the theater, welcome cocktail in the VIP room, 3-course dinner, unlimited champagne during dinner and the best seats in the theater.

   · Admission included

Pickup

Pickup or meet at the departure point.

** This is the official shared transportation to Cirque Soleil Service** Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service. 1. During the booking process, search and select the Hotel or meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.. Transportation is not private, so you will be sharing the bus with other visitors. **Important note** There may be some locations in Playa del Carmen where transportation cannot access directly. In such cases, we will inform you via email of the nearest meeting point to the selected hotel.

How to use your ticket

Ticket to be presented at the departure point

Present this voucher, ID at the theater box office to collect your tickets. Feel free to contact Cirque du Soleil 8002477837 from Mexico (no fees calling from Mexico) & 18442477837 from USA & Canada. Customer Care Center available on any of the following phone numbers: 1-844-247-7837 (US/ CANADA) 800-247-7837 (MEXICO) +52-322-176-1421 (rest of the world)

Meeting point

What to know before you go

• Wheelchair accessible.
• Public transport available nearby.
• Young children must sit on an adult's lap.
• Special needs children's seats available.
• Suitable for all physical fitness levels.
• For dining experiences, the dinner lasts 1 hour and takes place 1 hour before the show starts.
• Tickets must be collected at the theatre box office upon presentation of the voucher and a photo ID.
• ID is required for alcohol consumption.
• Champagne can be replaced by red wine, white wine, juice, water, or a soft drink.
• Casual dress code.
• Vegan and vegetarian menu options are available upon request to the server.
• Flash photography is prohibited and videos are limited to 1 minute.
• The activity can accommodate a maximum of 8 travellers.
• Booking confirmation is immediate.

Travelers

Cancellation policy

Free cancellation for a full refund at least 24 hours before the scheduled departure date.

• The activity may be cancelled if there are insufficient participants.

Who is it for?

• Families with children (special seats available)
• Travellers with reduced mobility
• Fans of shows and acrobatics
• Groups of up to 8 people

What makes it different

• Option to combine the show with a three-course gourmet dinner
• VIP and Elite seating options with privileged views and exclusive cocktails
• Round-trip transfer service available from Cancún and Playa del Carmen

Frequently asked questions

Reviews

Product code: 6814CUNJOYA

Activity offered by Cirque du Soleil JOYÀ via Viator.