For any question about your booking, email us at contact@voooya.com. We're your first point of contact: we'll help you out and follow up with the operator or the support team of our partner Viator if needed.
To get a quick response, include the following details in your very first message.
- Your booking number.
- The name of the activity.
- The date (and time) of the activity.
- A clear description of your request or the problem, with any evidence you have (photos, screenshots).
Important
If you're at the activity and it's an emergency, email isn't the right channel: call the 24/7 phone support of our partner Viator instead.