Your payment went through but no email has arrived? Don't worry: your confirmation and voucher are still available. Here's how to find them.
- 1Check your spam and junk folders: confirmation emails often end up there.
- 2Sign in to your account or the app of our partner Viator: your booking and voucher are available there.
- 3Double-check the email address you used when booking (typos happen easily).
- 4If you still can't find anything, contact Voooya at contact@voooya.com with your booking number and we'll follow up.
Important
Keep your booking number handy: it's the most useful piece of information for tracking down your booking quickly.